Ziegler CAT has an opening for a full-time, experienced Field Service Technician to work on heavy diesel truck, construction, power generation and agricultural equipment.
We are looking for a dedicated employee with excellent troubleshooting and diagnostic skills to help deliver top notch service as a mechanic to our rapidly growing customer base.
Responsibilities:
Diagnoses and repairs Caterpillar equipment including compactors, excavators, loaders, dozers, and other heavy construction equipment, power generation, as well as agricultural equipment including tractors, combines, balers, sprayers, tillage equipment, and planters in the area
Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed; a company truck is provided
Using a high degree of independent judgment, assumes responsibility for the safe maintenance and repair of a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems at branch or customer locations
Maintains a clean and safe work area, adheres to all safety procedures; maintains a service vehicle in a clean and professional manner, and ensures the vehicle is always properly maintained
Positively interacts with manager and team members to satisfy customer needs
Provides assistance to all other levels of technicians as needed in regard to troubleshooting repairs
Communicates job status with supervisor and communicates job is completed to receive the subsequent assignment.
Maintains paperwork documentation of work performed (work orders) in a complete and timely manner on a daily/job basis
Documents labor, addition of segments, assuring that work order can be closed and billed as communicated with the customer
Willing to respond to after hour emergency calls as directed by supervisor
Identifies and communicates the need for parts for inventory
Performs other duties as assigned/required
Qualifications:
2-year technical degree or high school diploma and several years of comparable mechanic experience
5+ years of relevant diesel equipment repair experience, preferably some field experience
Knowledge of hydraulics, transmissions, undercarriage, track systems, components, electrical, and fuel systems;
Previous experience with CAT equipment; Challenger tractors, combines or hay equipment; LEXION combines; AGCO RoGators, TerraGators, and SpraCoupes; Sunflower tillage equipment; or White Planters a plus but not required
Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics.
Personal characteristics: Desire to provide outstanding, professional customer service, strong attention to detail, excellent problem solver, committed, and possesses written and verbal communication skills
Ability to maintain safe and clean work environment
Willing and able to respond to after-hour emergency calls as directed by supervisor
Basic computer skills
Own mechanic tool set
Must have and maintain a clean driving record
Class A CDL or willingness to obtain one within a defined period of time
Able to operate equipment safely
This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement
Minimum Physical Requirements:
Push/pull up to 50 lbs
Lift/carry up to 60 lbs
Lift bulky objects
Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box.
Working Conditions may be indoor and/or outdoor.
Noise level may be loud at times.
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Ziegler Inc.
will reasonably accommodate the known disabilities of qualified disabled individuals.
Ziegler Inc.
is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status.
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