Payment Fraud Prevention Specialist

The University of North Dakota is currently not hiring remote employees in the following states: AR, CA, CO, HI, MD, ME, OR, PA, WA, and any country outside of the United States.
Payment Fraud Prevention Specialist 494495 Grand Forks, North Dakota, United States Procurement & Payment Services Other Full-time Staff Closing on: Apr 4 2024 Salary/Position Classification $46,000 - $51,450+ dependent on experience, Exempt 40 hours per week 100% Remote Work Availability: No Hybrid Work Availability: Yes Purpose of Position: Are you curious, motivated, and forward-thinking? If so, then we have the perfect opportunity for you! The University of North Dakota’s Procurement and Payment Services (PPS) department is searching for a conscientious team member who wants to leverage their skills and experience to safeguard our organization against fraudulent supplier activities.
PPS plans, organizes, and directs all purchasing and accounts payable activities across campus.
The department’s focus is to provide quality, professional service to the University community and to function as the liaison between the supplier community and the University.
As Payment Fraud Prevention Specialist, you will be the first point of contact for suppliers, assuring the quality of supplier set up and disbursement activities (approximately $260M annually) of the University of North Dakota for fraud prevention.
This position will plan, develop, and administer internal quality assurance and compliance activities.
The successful candidate must exercise discretion and independent judgement based on the associated risks and impact of supplier data and how it relates to other interfacing systems.
A key part of this role is fraud prevention through scrutinization of registration or change documents for inconsistencies or red flags.
Using customer-focused communication skills, you will confirm supplier details through verification channels which includes required phone conversations with the suppliers and detailed documentation.
The Payment Fraud Prevention Specialist will serve in a leadership role in both the North Dakota University System’s collaborative effort to manage our shared suppliers, and UND’s continuous improvement initiatives.
This position also monitors error queues and queries for system issues and troubleshoots issues and/or collaborates with leadership team to determine options/solutions.
The Payment Fraud Prevention Specialist reports to the Payment Services Manager, and works closely with the Procurement Systems Administrator, Procurement Manager, and the PPS team.
Duties & Responsibilities Subject matter expert for procurement and payable system for Supplier setup.
Possess a heightened sense of awareness with no request being considered routine, and the confidence to "push back" until all reasonable steps have been taken to verify supplier documentation.
Complete Supplier Setup Process, which includes researching and verifying supplier information, as set forth by enhanced North Dakota University System (NDUS) and UND controls for fraud prevention; Research and verification involves direct contact with suppliers to ensure validity and quality of information; document communication for audit compliance.
Communicate and coordinate in a timely, customer-focused manner, with all stakeholders related to the status of supplier setup or maintenance activities.
Assume leadership role in the North Dakota University System’s collaborative efforts to manage the shared supplier file.
Represent and promote UND's interests on NDUS system wide continuous improvement workgroups and lead initiatives aimed at improving supplier policies and procedures.
Partner with the Learning and Development Specialist, act as the content provider for training materials for current, updated, and new features and processes.
Act as subject matter expert in the development and delivery of training for UND departments regarding new supplier set up and supplier change requests.
Monitor error queues and queries for system issues; troubleshoot issues and/or collaborate with leadership team to determine options/solutions.
Review and analyze records and disbursements; collect performance data; identify adverse trends; and determine possible changes to processes, policies, and procedures.
Proactively propose corrective action planning and service improvement activities based on investigation of area of potential security or process risk.
Research and participate in quality assurance and anti-fraud professional development Required Competencies Demonstrated strong communication skills – including written, oral and listening with ability to articulate ideas clearly, concisely, and persuasively, showing sensitivity to one’s audience.
Ability to influence team without direct authority and navigate through difficult or ambiguous situations.
Requires the ability to work effectively under pressure in a fast-paced environment, manage multiple projects simultaneously, and meet established goals and objectives.
Possess excellent customer service, organizational and prioritization skills.
Self-starter, results focused and keen attention to detail.
Ability to articulate continuous improvement methodologies, technologies, and process improvements.
Demonstrated strong ability to think creatively, analyze and solve problems, and make sound decisions.
Minimum Requirements Bachelor’s degree 3 years of directly related experience.
Proficiency with Microsoft Office suite (i.
e.
Excel, Word, Outlook, and TEAMS).
Successful completion of a Standard Criminal History Background Check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.
This position does not support visa sponsorship for continued employment.
Preferred Qualifications Experience in fraud prevention or detection.
Experience in federal fraud investigation.
Experience with supplier relationship management Experience in audit, purchasing, accounts payable, or accounting/finance in higher education or the public sector (government).
Experience working in a PeopleSoft finance module environment.
Experience working with an electronic procure to pay system such as Jaggaer, Coupa, etc.
Experience working in the banking or financial services industry.
Please note, all employment postings close at 11:55pm CST.
Position Benefits Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.
Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.
UND also offers an employee tuition waiver and a variety of professional development opportunities.
Find out more about UND's great benefits and perks here! Find out why Grand Forks is Cooler.
All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.
Need help? Please email the Human Resources Department at UND.
humanresources@UND.
edu or contact us by phone at 701.
777.
4226.
If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit.
Veteran’s Preference Veterans claiming preference must submit all proof of eligibility by the closing date.
Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification.
If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.
Confidentiality of Application Materials Pursuant to NDCC 44-04-18.
27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.
EEO Statement The University of North Dakota is an Affirmative Action/Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic.
Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply.
Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process.
This information will remain confidential and separate from your application.
Clery Statement In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report.
The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus.
As a prospective employee, you are entitled to a copy of this report.
The report and statistical data can be found online at UND.
edu.
You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.