Allstate Peterbilt Group is dedicated to serving the Medium and Heavy Duty Truck and Trailer Industries throughout the Midwest.
From the beginning of the vehicle purchase process, through the warranty repairs and ongoing vehicle maintenance, our team of dedicated and highly skilled professionals works diligently to keep our customer's trucks on the road running smoothly.
Mobile Service Technician Primary Responsibilities
Diagnose the cause of malfunction and perform the repair in a shop-type atmosphere and on occasion, in roadside situations.
Accept and seek out training and mentoring that will aid in the advancement of an established career path.
Communicate with the parts department to obtain needed parts.
Maintain accurate inventory of the service vehicle.
Assure appropriate stock levels are maintained on the service vehicle.
Save and tag parts of the job if under warranty or if requested by the customer.
Inspect the assigned vehicle to determine if additional service or safety-related work is required or recommended.
Communicate with service management immediately if additional work is needed, if the work requested is not needed, or if repairs will not be as initially expected or completed on the anticipated schedule.
Document all work performed and recommended on the repair order.
Road test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events.
Follow all service policies and procedures to insure safety, profitability, and accuracy.
Attain industry certifications as required.
Keep abreast of manufacturer updates and technical bulletins.
Learn to use new information technology as it becomes available.
Mentor less-skilled technicians as assigned.
Report machinery and equipment defects and malfunctions to department management.
Ensure that the vehicle is kept clean.
Report to department management immediately anything that has happened to change the appearance or condition of the vehicle.
Keep service trucks and/or shop areas neat and clean.
Maintain and be accountable for all dealership-owned tools and equipment including returning to a proper storage location when done.
Understand, keep abreast of, and comply with federal, state, and local regulations, such as EPA, OSHA, and DOT.
Work in a safe manner at all times.
Report any safety issues to management immediately.
Respectfully interact closely with customers in the field.
Perform other duties as assigned.
Mobile Service Technician Benefits:
Training Salary
On-the-Job Training
Medical, Dental, & Vision Insurance
Flexible Spending Accounts
Disability and Life Insurance
401k with Employer Match
Promotion Opportunities
Allstate Peterbilt Group is an Equal Opportunity, Affirmative Action, Minority, Female, Veteran, and Disability employer.
The company is also a drug-free workplace; candidates are required to pass a drug test before beginning employment.
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