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Posted : Monday, November 20, 2023 06:09 AM
Main company contact for AG and Turf customer support.
Assist the Service Manager in maintaining accurate and on-time reports and records, relative to the service department’s operation within the dealership.
Serves as the customer solutions provider for the Kennedy location.
Supports a safe working environment at the dealership.
True North Equipment has been in business since 1949 and has 10 locations with over 200 employees.
Our employees are the key to our success and have helped us get to where we are today, operating in two states across the Red River Valley.
True to our Values.
.
.
Driven by You! It takes our entire team to make True North Equipment exceptional.
We strongly desire individuals who are self-starters and hard-workers, always willing to dive into a new challenge and who are eager to learn.
We strive to provide you with limitless opportunities for growth and education that will challenge you.
Most importantly, we want you to have fun working at TNE! You’ll focus on: Provide frontline Customer Support by utilizing the dealer systems such as Service Advisor and Dealer Path to provide direction or plan of action to customers Provide scheduling support for technicians to insure minimal gaps in work flow Contact customers when work is completed and arrange timely pick up and deliver of customer machines Manage and maintain accurate customer machine inspection data Fields internal and external customer inquiries to the Service Department, to include answering the phone and supporting the Service Manager when they are out Support setup logistics of products and assist in the delivery process Opens and edit work orders as directed by the Service Manager to enable timely invoicing My maintain the service library with current information as needed Maintains Service Department filing, mailing and records Updates customer profiles or other information from the customer work orders Maintains a safe store work environment to include performing safety replacement orders for first aid supplies, checking the fire extinguishers & eye wash stations weekly per the Safety Manager Supports safety compliance, paperwork, quarterly inspections, safety training paperwork, and OSHA logs per the Safety Manager Schedules and tracks all oil changes, service work and DOT maintenance for shop vehicles, including delivery and pickup of these vehicles Ensures warranty parts are cleared out monthly Ensures new tools are inscribed, loaded to ToolsGuard and stored properly in the tool room Maintains a clean and organized tool room May deliver parts or working as a driver when necessary May assist sales department with inventory tracking and finding serial numbers as needed Must be able to work every other Saturday when the service department is open and work store hours that change seasonally Must be able to maintain reliable attendance What we are looking for: Basic knowledge of Agricultural equipment Excellent people/speaking skills Ability to work in a fast-paced environment Ability to work on multiple projects at once Ability to use standard desktop load applications such as Microsoft Office and internet functions General understanding of mechanical/technical terms is preferred High School Diploma or equivalent experience Valid Driver’s License is required, must be able to drive company vehicles based on company standards Total Rewards Package: The opportunity to build a great career path, industry leading benefits, a fun environment, and owners that work right alongside us each day! Competitive salary depending on years of experience Insurance: Health insurance with 100% single premium paid, 75% SPD or family premium paid; TNE covers 50% of all dental and vision premiums; 100% of short/long-term disability insurance, and life insurance.
401K: TNE offers 401K with company matching for qualified employees because who doesn’t want to save for retirement! PTO: Our generous PTO package is awarded to you on your FIRST day of employment.
Take time off, we encourage it! Holidays: We have 7 paid holidays and a few other specials days for you to spend with your favorite people.
Professional Development: Continuous professional training and growth opportunities because we value your growth at TNE.
Community Involvement: Give back to your community with our paid time off for you to volunteer.
You can also use this time for your doctors’ appointments, too! Parental Leave: If you’re expecting or looking to start a family, we have paid parental leave because you have waited long enough for your bundle(s) of joy! AND SO MUCH MORE! All full-time hires must pass a pre-employment background check and drug/alcohol screening.
True North Equipment is an Affirmative Action and Equal Opportunity Employer.
True North Equipment will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.
Assist the Service Manager in maintaining accurate and on-time reports and records, relative to the service department’s operation within the dealership.
Serves as the customer solutions provider for the Kennedy location.
Supports a safe working environment at the dealership.
True North Equipment has been in business since 1949 and has 10 locations with over 200 employees.
Our employees are the key to our success and have helped us get to where we are today, operating in two states across the Red River Valley.
True to our Values.
.
.
Driven by You! It takes our entire team to make True North Equipment exceptional.
We strongly desire individuals who are self-starters and hard-workers, always willing to dive into a new challenge and who are eager to learn.
We strive to provide you with limitless opportunities for growth and education that will challenge you.
Most importantly, we want you to have fun working at TNE! You’ll focus on: Provide frontline Customer Support by utilizing the dealer systems such as Service Advisor and Dealer Path to provide direction or plan of action to customers Provide scheduling support for technicians to insure minimal gaps in work flow Contact customers when work is completed and arrange timely pick up and deliver of customer machines Manage and maintain accurate customer machine inspection data Fields internal and external customer inquiries to the Service Department, to include answering the phone and supporting the Service Manager when they are out Support setup logistics of products and assist in the delivery process Opens and edit work orders as directed by the Service Manager to enable timely invoicing My maintain the service library with current information as needed Maintains Service Department filing, mailing and records Updates customer profiles or other information from the customer work orders Maintains a safe store work environment to include performing safety replacement orders for first aid supplies, checking the fire extinguishers & eye wash stations weekly per the Safety Manager Supports safety compliance, paperwork, quarterly inspections, safety training paperwork, and OSHA logs per the Safety Manager Schedules and tracks all oil changes, service work and DOT maintenance for shop vehicles, including delivery and pickup of these vehicles Ensures warranty parts are cleared out monthly Ensures new tools are inscribed, loaded to ToolsGuard and stored properly in the tool room Maintains a clean and organized tool room May deliver parts or working as a driver when necessary May assist sales department with inventory tracking and finding serial numbers as needed Must be able to work every other Saturday when the service department is open and work store hours that change seasonally Must be able to maintain reliable attendance What we are looking for: Basic knowledge of Agricultural equipment Excellent people/speaking skills Ability to work in a fast-paced environment Ability to work on multiple projects at once Ability to use standard desktop load applications such as Microsoft Office and internet functions General understanding of mechanical/technical terms is preferred High School Diploma or equivalent experience Valid Driver’s License is required, must be able to drive company vehicles based on company standards Total Rewards Package: The opportunity to build a great career path, industry leading benefits, a fun environment, and owners that work right alongside us each day! Competitive salary depending on years of experience Insurance: Health insurance with 100% single premium paid, 75% SPD or family premium paid; TNE covers 50% of all dental and vision premiums; 100% of short/long-term disability insurance, and life insurance.
401K: TNE offers 401K with company matching for qualified employees because who doesn’t want to save for retirement! PTO: Our generous PTO package is awarded to you on your FIRST day of employment.
Take time off, we encourage it! Holidays: We have 7 paid holidays and a few other specials days for you to spend with your favorite people.
Professional Development: Continuous professional training and growth opportunities because we value your growth at TNE.
Community Involvement: Give back to your community with our paid time off for you to volunteer.
You can also use this time for your doctors’ appointments, too! Parental Leave: If you’re expecting or looking to start a family, we have paid parental leave because you have waited long enough for your bundle(s) of joy! AND SO MUCH MORE! All full-time hires must pass a pre-employment background check and drug/alcohol screening.
True North Equipment is an Affirmative Action and Equal Opportunity Employer.
True North Equipment will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.
• Phone : NA
• Location : Kennedy,Minnesota,56733,United States, Kennedy, MN
• Post ID: 9040664957
