Location
Grand Forks Downtown
Job Description:
Join the High-Energy Team at Gate City Bank, Grand Forks Downtown!
Are you a driven, compassionate, and creative individual? At Gate City Bank, we believe in investing in the best people – that’s YOU! – because we know that’s what sets us apart.
Why Choose Us?
Explore our outstanding benefit package here.
Pay starting at $17/hr
+$5/hr for all Saturday shifts worked!
Job Description:
As a Customer Service Representative at our Grand Forks Downtown Office, you’ll be providing exceptional customer service, assisting with financial transactions, and offering a wide range of services.
You’ll also guide customers on how to effectively utilize our products and services to achieve their financial goals.
Schedule:
Monday to Friday: Monday, Wednesday and Friday 1:00 to 6:15
Rotating Saturdays: 8:45AM-12:15PM
+$5/hr for all Saturday shifts worked!
Essential Functions:
Open new accounts, educate customers on available services/products.
Utilize customer interactions to suggest additional services or programs.
Manage and balance cash drawer, reporting discrepancies to supervisor.
Address basic customer inquiries, both in-person and over the phone, while adhering to regulations and privacy policies.
Demonstrate “Brilliant at the Basics” customer service skills, fostering productive relationships.
Requirements:
High school diploma or equivalent
Prior customer service, cash handling, and/or sales experience preferred
Detail-oriented with high accuracy in transaction processing
Ready to bring the excitement? Join us in making a difference for our customers and our community! Apply today!
EOE/including Disability/Vets
Member FDIC
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