We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.
You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
If this sounds like you, apply today!Compensation:
$13.
50 - $15 hourly
Responsibilities:
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Mitigate customer complaints as needed
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Connect with the housekeeping department to ensure guest accommodations are ready
Qualifications:
Has previous experience or working knowledge of Microsoft Office and reservation management systems
1+ year of hotel industry experience or related job preferred
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
High school diploma, GED, or equivalent
Has experience answering telephone calls and troubleshooting stressful situations
About Company
Our Compensation Philosophy
We understand that living is not getting any cheaper.
So, in addition to paying our team well, we proactively seek out various forms of "compensation" to offer our employees.
We also operate with the principle that a team who feels valued, receives recognition for a job well done, gives back to their community, and is working in a positive culture is every bit as important as a good wage.
So, we strive daily to create and nurture a positive and healthy work culture.
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