FRONT DESK ASSOCIATE

Job Overview: 3-11PM WEEKENDS A MUST We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Agent.
As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction and providing exceptional service.
If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities: - Greet guests with a warm and friendly demeanor upon arrival - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and professionally - Assist with reservations and room assignments - Maintain accurate guest records and ensure confidentiality of personal information - Process payments and maintain cash handling procedures - Collaborate with other hotel departments to ensure smooth operations - Perform night audit duties as required Requirements: - Previous experience in hotel or customer service is preferred - Excellent phone etiquette and communication skills - Ability to speak multiple languages is a plus - Strong organizational skills with attention to detail - Knowledge of front desk operations and guest services - Familiarity with night audit procedures is an advantage - Proficiency in using phone systems and computer software applications - A degree or diploma in hospitality management is desirable, but not required At our company, we value our employees and offer competitive compensation packages along with opportunities for career growth.
Join our team of dedicated professionals who are committed to delivering exceptional hospitality experiences.
Note: This job description is intended to provide a general overview of the position.
It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role of Front Desk Agent.
Job Types: Full-time, Part-time Expected hours: 21 – 40 per week Benefits: * Employee discount * Paid time off Schedule: * 4 hour shift * 8 hour shift * Evening shift Work setting: * In-person Work Location: In person