Frandsen Bank & Trust is a growing community-oriented company looking for a Part-time Customer Service Representative to work at our Grand Forks, ND office.
The work schedule is Monday-Friday, 3:00 - 6:00 PM and Saturday, 8:00 AM - 12:00 Noon.
15-20 hours per week.
This position works in a team environment to provide direct customer support.
A high level of professional communication, attention to detail, and technical skills are required to provide quality service.
In the few minutes necessary to perform most transactions, a Customer Service Representative must meet customer expectations of receiving friendly, accurate, and efficient service.
Provide superior customer service by being professionally helpful, curious, and courageous
Process customer transactions accurately and proficiently
Maintain exceptional cash handling skills and accurate balancing
Consistently make customer introductions to banking partners to grow relationships
Diligently examine all transactions to prevent losses and deter fraudulent activity
Desired Skills:
Strong communication
Attention to detail
Proficiency in computers
Teller experience preferred but not required
High school diploma or equivalent preferred
Salary range is $14.
00 - $16.
00 per hour based on experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)
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