Customer Service Representative

*TWO MEN AND A TRUCK*® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers.
This is a great role for those who are self-starting and enjoy a fast-paced work environment.
\*\* \*\* *What We Offer* * Competitive base pay * Opportunities to earn commission on sales * Health insurance available * Career advancement opportunities * *What You’ll Do* * Provide outstanding customer service on all calls and online inquiries * Recommend moving services and products based on cost, availability, and customer specifications * Input information into internal move software to provide accurate moving estimates and schedule moves * Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns * Prepare move-related paperwork and documents * All other duties as assigned * *What We’re Looking For* * High school diploma or GED; Associate degree in a related field preferred * At least 1 year of sales and/or customer service experience * Excellent customer service skills: effective listening and communication * Ability to multi-task and enter customer data into move software while on the phone * Confidence to initiate customer contact and comfortable asking for the sale * Willing to submit to pre-employment background check and drug screen * Creative problem-solving skills * Exceptional organization and time management skills * Strong team player who works productively with a wide range of people and personalities * Demonstrated integrity, ethical standards, and commitment to *TWO MEN AND A TRUCK* Core Values * Bilingual is a plus * This job posting is for a position at the individually owned and operated * *TWO MEN AND A TRUCK* * ® franchise located in Fargo, North Dakota.
The employer at this location is TMT FARGO LLC.
Location: 3222 4th Avenue South, Fargo, ND 58103Job Type: Part-Time then Full-TimeSalary: $14.
00 - $18.
00 per hourBenefits: * 401(k) matching * Flexible schedule * Health savings account * Paid time off * Referral program * Schedule: * Day shift * Supplemental pay types: * Bonus pay * Commission pay Location: Grand Forks, ND 58201 Job Type: Part-time Pay: $16.
00 - $18.
00 per hour Shift: * Day shift Weekly day range: * Monday to Friday * Rotating weekends Work setting: * In-person * Office Ability to Relocate: * Grand Forks, ND 58201: Relocate before starting work (Required) Work Location: In person