Night Auditor/Front Desk Clerk

Front Desk/Night Auditor Agent Responsibilities: • Strong customer service skills • Knowledge of safety and security procedures • Advanced math and bookkeeping skills • Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing • Attention to detail and organizational skills • Time management and multitasking skills • Excellent verbal and written communication skills • Ability to solve problems and diffuse tense situations - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests using the hotel's reservation system - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints or concerns with patience and professionalism - Process payments and maintain accurate records of guest transactions - Collaborate with other hotel staff to ensure guest satisfaction - Maintain a clean and organized front desk area Experience: - Previous experience in customer service or hospitality is preferred - Familiarity with phone systems and computer software is a plus - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to multitask and prioritize tasks in a fast-paced environment Join our team as a Front Desk/Night Auditor and be the first point of contact for our valued guests.
As a Front Desk Agent, you will play a crucial role in providing exceptional customer service and ensuring a positive guest experience.
We offer competitive pay, flexible scheduling, and opportunities for career growth within our organization.
If you are passionate about delivering excellent service and enjoy working in a dynamic environment, we would love to hear from you.
Job Type: Part-time Schedule: * 8 hour shift * Night shift Ability to commute/relocate: * Thief River Falls, MN 56701: Reliably commute or planning to relocate before starting work (Required) Experience: * Hotel experience: 1 year (Preferred) Work Location: In person