ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides positive guest recognition and relations through personal performance and attention to guest history, including familiarizing himself/herself with regular patrons and VIP guests.
Greets and assists guests in a timely and professional manner and according to standards and established service sequence.
Slices bread and delivers bread/rolls and butter to tables.
Responds to guests’ questions.
Provide guest assistance, direction and information as needed.
Communicates guest requests to the server.
Monitors and observes guests’ dining experience to respond to additional needs or requests.
Cleans and polishes glassware, flatware and equipment according to departmental standards.
Supports service staff with bussing dirty tables, cleaning floors, arranging and setting tables with flatware, glassware and china, assembling roll wraps, filling water glasses and transporting food to guests.
Supports bar staff with restocking ice, glassware, liquor, beer, wine and paper supplies if needed during heavy business volumes and host staff with seating guests when necessary.
Sets tables with silverware, glassware and china according to departmental standards.
Continually refreshes tables through crumbling, refolding napkins as well as replacing soiled flatware.
Clears dirty wares from tables.
Transports dirty dishes/glassware, etc.
from the dining room to the kitchen.
Cleans food from plates and places items into designated cleaning receptacles such as glass racks and silverware bins.
Ensures the cleanliness and organization of designated work areas.
Stocks/replenishes an adequate supply of product and equipment based on expected business volumes and completes set up and break down duties to departmental standards.
Complies with local, state and federal regulations pertaining to food quality, cleanliness and sanitation standards, alcohol service and safety.
Attends required meetings, pre-shift meetings and training sessions as assigned/scheduled.
Assists with new employee training by positively reinforcing successful performance and providing respectful and encouraging instruction.
Complies with the organization’s sustainability standards.
Complies with organization policies and job standards.
Completes all other duties as needed.
MINIMUM REQUIREMENTS
At least 6 months of related work experience in a high-volume, high-energy, food and beverage environment.
Availability to work nights and weekends as needed.
Strong verbal, written and interpersonal communication skills.
Strong knowledge of state and federal laws and regulations related to food, safety and sanitation.
Ability to work proactively and independently while fostering a workplace based on teamwork.
While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk, squat and reach.
The employee frequently is required to use their hands to finger, handle or feel or move up to 30 pounds.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
PREFERRED SKILLS & QUALIFICATIONS
Alcohol service certification.
ServSafe certification.
POSITION DETAILS
This position reports to the General Manager or Manager on Duty.
About Skies 322
With warmth and revelry, Skies 322 is Grand Forks' downtown destination for seasonally inspired menus, brilliantly crafted cocktails, and gracious North Dakota hospitality.
Against the backdrop of The Olive Ann Hotel, Skies 322's relaxed elegance and inviting atmosphere make it at once a simply great gathering place, a stylish special occasion destination, and a beloved neighborhood favorite.
Job Type: Part-time
Benefits:
Flexible schedule
Physical setting:
Fine dining restaurant
Shift:
Evening shift
Weekly day range:
Monday to Friday
Weekend availability
Work Location: In person
Behaviors
Preferred
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Self-Starter: Inspired to perform without outside help