The Olive Ann Hotel is a 79-room locally owned and operated boutique hotel in the heart of downtown Grand Forks.
Firmly rooted in Grand Forks’ legacy of aviation, The Olive Ann Hotel established a fresh benchmark for sophistication, top-tier service, and a refined experience.
Our inspiration stems from the legacy of aviation pioneer Olive Ann Beech, known for her remarkable business acumen and her deep appreciation for art, beauty and design.
We carry forward her legacy with a penchant for delivering extraordinary experiences, paying homage to her extraordinary spirit.
The Olive Ann Hotel Mission Statement
Our mission is to create an unparalleled experience by fostering authentic connections and inspiring intentional service, leaving a lasting and memorable impression.
The Olive Ann Hotel Core Values
Excellence
Perseverance
Integrity
Collaboration
SUMMARY
The Room Attendant will maintain the hotel rooms and building to ensure a clean and safe experience for hotel guests.
ESSENTIAL DUTIES AND RESPONSIBILITES
Attention to detail.
Clean bathrooms, walls, ledges, tiles, mirrors, counters and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
Strip beds and make beds according to brand standards, which may require lifting or bending.
Dust all furniture, artwork, drawers and shelves thoroughly.
Push and pull floor mop and vacuum.
Empty trash
Inventory and re-stock mini bar.
Adhere to cleaning procedures and instructions.
Comply with attendance rules and be available to work on a regular schedule.
Perform nightly turn-down service according to brand standards.
MINIMUM REQUIREMENTS
Collaborative attitude.
Strong verbal, written and interpersonal communication skills.
Strong knowledge of state and federal laws and regulations related to food, safety and sanitation.
Ability to work proactively and independently while fostering a workplace based on teamwork.
Ability to meet the physical demands of standing, walking, squatting and lifting extended periods of time.
Ability to read, to answer phones, to write emails and other correspondence.
Knowledge of chemical cleaning agents and operation of cleaning equipment.
Ability to lift up to 50 lbs.
Ability to work irregular hours, nights, weekends, and holidays.
structure and established policies.
POSITION DETAILS
This position reports to the Executive Housekeeper.
Behaviors
Preferred
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Self-Starter: Inspired to perform without outside help
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
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