Employment Advisor

Summary of Work The role of this position is to provide customers with a supportive and assistive environment in identifying service needs and informing them of available services.
Duties will include greeting customers in person and on the phone, assessing their employment needs, provide resume and interview skills assistance, Labor Market Information, and directing clients to services available within Job Service and the local community.
Assist and guide customers in using jobsnd.
com and other related online services.
Assist clients with resume development, cover letters, and interview preparation.
Will provide administrative service functions including, but not limited to, data entry and processing incoming/outgoing mail.
Assist customers in filing their unemployment insurance claim.
Must be able to provide excellent customer service to all Job Service customers.
Much of the work in this position involves assisting and instructing customers how to navigate JSND computer services and websites to maximize their ability to seek and obtain work.
Minimum Qualifications To be considered for this position, you must have the following experience/education combination: a high school diploma or equivalent and at least four years of related work Related work experience typically includes performing administrative, customer, or employment services, receiving and analyzing information, determining available solution(s).
Related college-level course work may be substituted for the work experience requirement on a year-for-year basis.
Preferred Qualifications Employment Advisors possess a diverse set of skills to effectively support job seekers in their career development and job search efforts.
The preferred candidate will have outstanding customer service skills, communication and listening skills, assessment skills, attention to detail, and ability to work through various challenges and obstacles, as well as the ability to create a supportive and inclusive environment where all clients can feel valued and understood, regardless of their background, skillset, experiences, and perspectives.
About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing.
" - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota.
At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage.
Our purpose is to empower people, improve lives, and inspire success.
Join us in being legendary.
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380 Application Procedures All application material must be received on or before 11:59 p.
m.
on the closing date.
JSND does not provide sponsorships.
Applications will ONLY be accepted online through the ND PeopleSoft System.
In addition to the online application, applicants MUST upload the following documents Resume; Cover letter (addressed to Human Resources Division); Copy of their college transcript (if using to substitute for experience requirement); and At least three business references with contact information.
Applications will be scored based on a 100-point job related personnel system.
Application materials should include information which clearly articulates how you (the applicant) meet the position's minimum qualifications and can perform the summary of work.
It is very important to be thorough and detailed on all your application materials.
Applicants claiming ND veteran's preference must submit documentation proving their ND residency and eligibility under North Dakota Century Code 37-19.
1 by uploading the following: Veteran must upload a Form DD-214; Disabled Veteran must upload a Form DD-214 and a current statement of disability from the Veterans Administration which is less than 1 year old; Spouse of Disabled Veteran must upload a Form DD-214, a copy of the marriage certificate, and a current statement of disability from the Veterans Administration which is less than 1 year old; or Spouse of a Deceased Veteran must upload a Form DD-214, a copy of the marriage certificate, and a copy of the veteran's death certificate.
For assistance, contact to following individuals in advance of the position closing date: Raeann Schmitcke, Human Resource Officer, at 701-328-2840 or raeannschmitcke@nd.
gov for: accommodation or assistance with the application or selection process; or a complete Job Description Questionnaire.
Dustin Hillebrand at 701-795-3703 for: questions regarding this position's duties or requirements.
TTY users may use Relay North Dakota at 711 or 1-800-366-6888.
Equal Opportunity Employer The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.
D.
C.
C.
Sect.
23-12-10.